Last updated: January 4, 2019

Privacy policy

Bay Bridge Bio respects your privacy. In the course of using this website, you may provide us with personally identifiable information. This refers to information about you that can be used to contact or identify you, information that you input on our site and information on your use of and activities at our web site that may be connected with you (“Personal Information”). This privacy policy applies to all of the products, services and web sites offered by Bay Bridge Bio, LLC and tells you how we collect, use, disclose and protect your personal information.

Changes to our privacy policy

If we change our privacy policy, we will post those changes on this page and update the “Last Updated” date above.

Information We Collect

We collect Personal Information from you when you provide it to us in forms and documents. When you sign up for our mailing list, we collect your email address. Our servers also automatically record information that your browser sends whenever you visit a web site. We use Stripe, Inc. for payment processing and billing. We do not store any of your credit card or billing information on servers we manage. To see how Stripe handles your data, see https://stripe.com/us/privacy. When you respond to Bay Bridge Bio emails, we collect your email address, name and any other information you choose to include in the body of your email or responses.

You may also choose to submit information to us via other methods, including: (i) in response to marketing or other communications, (ii) through social media or online forums, (iii) through participation in an offer, program or promotion, (iv) in connection with an actual or potential business relationship with us, or (v) by giving us your business card or contact details at trade shows or other events.

Use of Cookies and Beacons

Cookies and web beacons are small files that enable us to capture and remember certain information. We use cookies and web beacons to enable certain features of our web site, to understand and save your preferences for future visits and to compile aggregate data about user traffic and behavior so that we can offer better experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. You can configure your software so it does not accept cookies, though you may not be able to access certain portions or features of our web site. We use cookies to collect data through Google Analytics, Hotjar, LinkedIn and Mixpanel. For more information on how these services collect and process data, see https://policies.google.com/technologies/partner-sites and https://mixpanel.com/legal/privacy-overview/.

Information collected by cookies includes:

How We Use the Information We Collect

We use your Personal Information and automatically collected information (including information from cookies and web beacons) for the following purposes: (i) to deliver the services you request, (ii) to improve our web site, services, features and content, (iii) to enable you to enjoy and easily navigate our web site, (iv) to personalize your experience, (v) to provide or offer software updates and product announcements, (vi) to provide you with further information and offers from us or third parties that we believe you may find useful or interesting, including newsletters, marketing or promotional materials and other information on services and products offered by us or third parties, (vii) to monitor and analyze use of our web site and our services, (viii) to administer our web site, (ix) to generate and derive useful data and information concerning the interests, characteristics and web site use behavior of our users, and (x) to verify that visitors to our web site meet the criteria required to process their requests. We reserve the right to compile and share aggregated information about our users, transactions completed using our service, sales, and traffic, though we will not share this information in a manner that permits the identification of a specific user.

Protection of Your Personal Information

We take reasonable steps to maintain the safety of your Personal Information. For example, sensitive Personal Information is transmitted via Secure Socket Layer (SSL) technology. Though no service is impenetrable, our service is built on top of Amazon Web Services (AWS) and Heroku. Amazon maintains ISO 27001 and SAS70 Type II certification for the AWS infrastructure, and has years of experience managing and securing large-scale data centers. More details about AWS security are available at http://aws.amazon.com/security/. More details about Heroku security are available at https://www.heroku.com/policy/security. We cannot guarantee that any confidential or Personal Information you choose to include in documents you store on our systems are maintained at adequate levels of protection to meet specific needs or obligations you may have relating to that information.

Disclosure to Third Parties

We do not sell, transfer, or otherwise share your Personal Information to third parties or any data that you store using our services to any third party except as outlined in this privacy policy or with your consent. This does not include trusted third parties we partner with to assist us in operating our web site, conducting and improving our business, or servicing you, in which case we may provide access to your Personal Information only for purposes of performing these tasks. Additionally, we may sell, transfer or otherwise share some or all of our assets, including your Personal Information, in connection with a corporate transaction such as a merger, acquisition, reorganization or sale of assets. In any such event, you will receive notice if your data is transferred and becomes subject to a substantially different privacy policy. We may also release your Personal Information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property or safety. Non-personally identifiable information may be provided to other parties for marketing, advertising, or other uses.

Third Party Services

We may link to, include or offer third party products or services on or through our web site. If you choose to use any such third party services, we may facilitate sharing of your information and documents you choose to use with those services. Your use of those services is not governed by our Terms of Service or Privacy Policy. We do not control the services of those third parties or how they use your information and documents. Be sure to review the terms and conditions and privacy policies of those third parties before using their services.

Reviewing or Changing Personal Information

You can review or request changes to your personal information by contacting us at [email protected]

Choice/Opt-Out

We will typically send you messages that relate to transactions you conduct on our web site or that have important alerts and notices about your account or our services. You cannot opt out of these communications. Additionally, we may send you other communications such as (i) notices about your use of our services, including notices regarding violations of our terms of service, (ii) updates to our web site and services and (iii) promotional information regarding our services. You can opt out of receiving promotional emails by following the opt-out instructions provided in those emails or by contacting us at [email protected] with your specific request. You may unsubscribe to our mailing list through Mailchimp by clicking "unsubscribe" in the body of our emails.

Depending on your location and subject to applicable law, you may have the following rights with regard to the Personal Data we control about you:

Retention

If you are a Bay Bridge Bio user or subscriber, we retain your Personal Data as long as we are providing the services to you. We retain Personal Data after we cease providing services to you, to the extent necessary to comply with our legal and regulatory obligations. We also retain Personal Data to comply with our tax, accounting, and financial reporting obligations. Where we retain data, we do so in accordance with any limitation periods and records retention obligations that are imposed by applicable law.

Terms and Conditions

Please also visit the Bay Bridge Bio Terms of Service section establishing the use, disclaimers, and limitations of liability governing the use of our web site.

Contacting Us

Any questions concerning our privacy policy should be directed to richard at baybridgebio.com.